Customer Service

Customer Service Representative
★ Increase conversions with prompt and accurate customer support
★ Happy customers leads to brand loyalty
★ Email support
★ Chat support
★ Phone support
MY BOOST: 24/7 Team Support
Ecommerce Support
★ Reply to customer questions via email, chat messenger, all ecommerce platforms
★ Creating and solving support tickets
★ Supporting all ecommerce platforms
★ Order fulfillment
★ Manage supplier communication
Software Knowledge: Zendesk, Gorgias, ManyChat, User.com
Cold Caller/Telemarketer
★ Approach new potential customers
★ Researching potential leads to approach
★ Approaching new and existing leads for your business
★ Sharing company value to caller for customer info (lead)
★ Close deal with customer
★ Persuasive sales skills
Data Entry
★ Convert raw data into organized format (spreadsheet, CRM, etc.)
★ Convert data into visual formats, showing trends and solving problems
Knowledge: Microsoft Office, Google Workplace, Salesforce, Tableau
Create & Build Your Own:
*Optional, based on your company experience with managing remote talent
