FAQ
Common questions
After you submit your request form and/or speak with a Customer Success Manager, you will receive your candidate(s) for your company in 1-2 business days.
With our high tech algorithm, we can find talent from all over the world. If you have preferences (language, timezone, budget) we will take that into consideration in the search.
We have a 97% success (and happiness) rate for our clients.
Service details
Yes, there is a contract outlining the terms to provide transparency in order to have a successful long-term relationship.
No, this is the beauty of My Freelancer. We take all financial and legal responsibilities of managing the remote talent. This includes providing social benefits to the remote talent, thus creating exclusivity where the talent is dedicated to you.
You don’t, you pay My Freelancer bi-weekly.
Company payment is bi-weekly to My Freelancer. Relieving the burden and leaving the international financial regulations to us.
We maintain the best talent quality while pricing is the most competitive on the market.
Most companies prefer to pay hourly. Minimum hourly rate starts at $4/hour.
For sure, this is possible. When you meet with your Customer Success Manager, elaborate on how you want your team assembled and build your rockstar team.
Getting started
Submit your request form and/or speak with a Customer Success Manager by booking a 30 minute free consultation with us. Book your appointment here.
We would be more than happy to speak with you. Consult with one of our Customer Success Managers by booking an appointment here.
Yes, absolutely it is a process. If this is important to you, be sure to mention that in the request form.
Every company at My Freelancer is assigned an Account Manager who is available to answer your questions 24/7. Your Account Manager is there to see you grow and succeed from onboarding to scaling your business.
We have a special high-tech algorithm which is constantly reviewing and analyzing potential candidates in every industry. Combining this technology with our pre-vetting process, our team of Customer Success Managers choose the top 3% talent available on the market.
